With all the Chapter 11 rumors & facts, Surfpocalypse coming to town and a new rooftop pool, I figured it’s time to do an update on the tripadvisor.com rating of everybody’s favorite hotel: The Allegria (80 West Broadway- Long Beach NY 11561).
First of all, we must talk about the warning message (see image on the right) concerning ‘rating tampering’ that has been posted on the Allegria’s tripadvisor page. This was noticed by our new contributor Adeel, who writes:
I dont think I have ever seen that warning on tripadvisor for any other hotel, ever. I dont know if its anything nefarious, per se, but its definitely kind of funny. Just thought I would send it your way.
Before we go on accusing the Allegria folks for tampering, let’s look at this from a business perspective. This sort of thing must happen at least 90% of the time. The internet is a dangerous place; most people who leave ratings do it out of frustration. Maybe the Allegria was trying to “correct” some “unfair” comments. Besides, I know if I opened an establishment, I’d make sure all my friends leave glowing reviews; even if the place sucks. What do you think? Is it the Allegria’s fault??? (A common theme on this site). Or, are all the ratings genuine?
Now, on to the ratings:
Let’s pretend that all these ratings are genuine. Based on the chart above, the Allegria really stepped up their game. Just by looking at the ‘excellent’ & ‘terrible’ categories, in September 2009, the ‘excellent’ to ‘terrible’ ratio was 1:1. That stayed the same a year later in 2010 after a lot more votes. Today, in 2011 – ‘excellent’ gained major ground with a 7:4 ratio.
The ‘average’ category continuously gets the lowest amount of votes. People just don’t have a mediocre time there; they either love it or hate it. Posted a year ago in August 2010, The Allegria: a love/hate affair still applies. Based on the comments on this blog, that holds true. According to you, this hotel is either the greatest thing that ever happened to Long Beach or it’s a sign of the apocalypse.
In the Allegria’s defense, a lot of the negative ratings aren’t fair. You can’t give it 1 star because the place is overpriced. I mean, don’t you do research beforehand? Come on people! That being said, I’ll leave you with a few tripadvisor comments that will make you laugh (or cry):
“Engagement Night Ruined By Terrible Service” My now fiance booked for us to stay at this hotel fourth of July weekend as a surprise because he was proposing. He booked a “Dolce Vita” package, which was anything but Dolce.
“Ridiculously awful” There are not enough bad words in the English language to express how awful the hotel is.
“Filthy! Falling apart already!” This hotel is disgusting! It look great at first glance, but every corner has dirt and hair. The walls are scuffed up. No air conditioning. Who ever built the place did a great job, who ever maintains the place is a pig!
“Over Hyped all the way” I can’t begin to tell you how unprofessional the “children” that they have running the hotel were..
Ouch! I stayed at the Allegria. I liked it. But then again, I am a very easy going person and don’t expect much. It will be interesting to see how these ratings move after the Surfpocalypse this September.